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Vol 18, No 3 (2020) THE ROLE OF DINING ATMOSPHERE IN SHAPING CONSUMER TRUST AND LOYALTY TO IMPROVE THE COMPETITIVENESS OF LOCAL COFFEE SHOPS Abstract  PDF
Stevia Septiani, Alim Setiawan Slamet, Farhana Farhana
 
Vol 16, No 4 (2018) PROCEDURAL FAIRNESS AS INTERVENING VARIABLE BETWEEN VOICE AND PERFORMANCE EVALUATION FORMALITY ON TRUST Abstract  PDF
Jeremia Allan Prasetya, Dian Wijayanti
 
Vol 18, No 3 (2020) BUILDING CONSUMER SATISFACTION TO IMPROVE CONSUMER TRUST THROUGH SERVICE QUALITY AND CONSUMER EXPERIENCE IN JNE PEKANBARU Abstract  PDF
Achmad Tavip Junaedi, Evelyn Wijaya, Megawati Manullang
 
Vol 16, No 3 (2018) THE ROLE OF PERFORMANCE FEEDBACK QUALITY TO REDUCE THE PROPENSITY TO CREATE BUDGETARY SLACK AT PRIVATE UNIVERSITY Abstract  PDF
Febriana Dwi Rismayanti, Putu Indrajaya Lembut, Dian Wijayanti
 
Vol 16, No 3 (2018) ANTECEDENTS OF RETAILER TRUST ON SUPPLIER TO CREATE LONG TERM RELATIONSHIP Abstract  PDF
Ery Sulistyorini, Dodi Wirawan Irawanto, Mintarti Rahayu
 
Vol 15, No 3 (2017) THE EFFECT OF TRUST, RISK, AND WEB DESIGN ON CONSUMER INTENTION BY MEANS OF CONSUMER ATTITUDE TO PURCHASE ONLINE Abstract  PDF
Bayu Anugerah Perdana Wijaya Putra, Fatchur Rochman, Noermijati Noermijati
 
Vol 14, No 3 (2016) Hubungan Antara Brand Awareness, Brand Reputation, dan Brand Trust pada Restoran Lokal Berbasis Rantai di Kota Malang Abstract  PDF
Dimas Hendrawan, Dian Ari Nugroho
 
Vol 16, No 3 (2018) THE ROLE OF TRUST AS A MEDIATION BETWEEN THE EFFECT OF PERCEIVED USEFULNESS AND PERCEIVED EASE OF USE TO INTEREST TO BUY E-BOOK Abstract  PDF
Rr. Fradiani Eka Yudiarti, Astrid Puspaningrum
 
Vol 16, No 2 (2018) THE ROLE OF CUSTOMER TRUST IN MEDIATING INFLUENCE OF BRAND IMAGE AND BRAND AWARENESS OF THE PURCHASE INTENTION IN AIRLINE TICKETS ONLINE Abstract  PDF
Arya Krisna Pramudya, Achmad Sudiro, Sunaryo Sunaryo
 
Vol 14, No 1 (2016) Vendor-capacity, Perceived-Familiarity, Perceived- Reputation, dan Personal-values sebagai Faktor Pembeda pada Kelompok Konsumen bagi Tercapainya Online Customers’ Trust: Studi pada Pengguna E-commerce di Indonesia Abstract  PDF
Musthofa Hadi, Djumilah Zain, Achmad Sudiro
 
Vol 17, No 3 (2019) TRUST IN WEBSITE AND ITS EFFECT ON PURCHASE INTENTION FOR YOUNG CONSUMERS ON C2C E-COMMERCE BUSINESS Abstract  PDF
Dimas Hendrawan, Khoszaya Zorigoo
 
Vol 17, No 1 (2019) EFFECT OF EXPERIENCE IN BUILDING SATISFACTION, TRUST AND LOYALTY Abstract  PDF
Putu Eny Guna Pramita
 
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