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Vol 15, No 2 (2017) ANALYSIS OF THE INFLUENCE OF EXCELLENT SERVICE TRAINING ON INPATIENT SATISFACTION IN RSIA PURI BUNDA MALANG Abstract  PDF
Kurnia Widyaningrum, Ahsan Ahsan
 
Vol 15, No 2 (2017) IMPROVING WORK ENGAGEMENT OF GAS STATION OPERATOR WITH THE ROLE OF JOB RESOURCE, JOB DEMAND, AND JOB SATISFACTION Abstract  PDF
Bianca Syailendra, Budi W. Soetjipto
 
Vol 17, No 2 (2019) THE STRATEGY OF IMPROVING AGRITOURISM SERVICE AT SETIYA AJI FLOWER FARM BY USING IPA-KANO APPROACH Abstract  PDF
Indah Arum Ganestyani, Jamhari Jamhari, Masyhuri Masyhuri
 
Vol 18, No 1 (2020) FARMER SATISFACTION THROUGH FARMER GROUP PERFORMANCE: A STUDY IN SWAMPLAND, SOUTH KALIMANTAN Abstract  PDF
Binti Tsaniatul Marhamah, Masyhuri Masyhuri, Lestari Rahayu Waluyati
 
Vol 17, No 4 (2019) ADVERTISEMENT EFFECTIVITY: VISIBILITY, CREDIBILITY, ATTRACTION AND POWER ON PURCHASING DECISION AND ITS IMPACT ON CUSTOMER SATISFACTION Abstract  PDF
Astri Wulandari, Bethani Suryawardani
 
Vol 16, No 3 (2018) THE EFFECT OF BRAND IMAGE AND PRODUCT ATTRIBUTES ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY Abstract  PDF
Erik Wahyu Indarto, Imam Suroso, Sudaryanto Sudaryanto, Nurul Qomariah
 
Vol 16, No 1 (2018) THE INFLUENCE OF TRANSFORMATIONAL LEADERSHIP AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE MEDIATED BY JOB SATISFACTION Abstract  PDF
Thoni Setyo Prabowo, Noermijati Noermijati, Dodi Wirawan Irawanto
 
Vol 18, No 1 (2020) CUSTOMER LOYALTY, THROUGH CUSTOMER SATISFACTION IN CUSTOMERS PT. XYZ Abstract  PDF
Liliana Dewi
 
Vol 16, No 1 (2018) MUTATION AND PROMOTION SYSTEM AND ITS RELATION TO EMPLOYEESATISFACTION AND JOB PERFORMANCE OF WEST KALIMANTAN IMMIGRATION OFFICE Abstract  PDF
Udin Rinaldi, Sani Sani, Martono Martono
 
Vol 18, No 1 (2020) EFFECTIVENESS OF MARKETING TECHNOLOGY WEBSITE QUALITY ON COMPANY PERFORMANCE AND THE IMPACT ON SMART CAMPUS STUDENT SATISFACTION Abstract  PDF
Harrie Lutfie
 
Vol 16, No 4 (2018) PATERNALISTIC LEADERSHIP ON GEN-Y EMPLOYEES’ TURNOVER INTENTIONS WITH MOTIVATION AND SATISFACTION AS A MEDIATOR Abstract  PDF
Didik Nurcahyanto, Rofiaty Rofiaty, Mintarti Rahayu
 
Vol 16, No 1 (2018) EFFECT OF PATIENT-CENTERED CARE ON SERVICE QUALITY AND SATISFACTION LEVEL OF BPJS INPATIENTS IN BAPTIST HOSPITAL BATU Abstract  PDF
Estri Aditya Pradani, Fatchur Rohman, Siswanto Siswanto
 
Vol 18, No 1 (2020) THE INFLUENCE OF BRAND IMAGE ON SATISFACTION TO IMPROVE CUSTOMER RETENTION TOWARDS BATIK KERIS IN MALANG CITY Abstract  PDF
Astrid Puspaningrum
 
Vol 16, No 4 (2018) THE EFFECT OF SERVICE QUALITY ON CUSTOMER RETENTION THROUGH COMMITMENT AND SATISFACTION AS MEDIATION VARIABLES IN JAVA EATING HOUSES Abstract  PDF
Sulva Widya Sari, Sunaryo Sunaryo, Mugiono Mugiono
 
Vol 16, No 1 (2018) EMPLOYEE PERFORMANCE OF Y GENERATION IN BLORA REGENCY, CENTRAL JAVA Abstract  PDF
Susetyo Darmanto, Soni Supriyanto
 
Vol 16, No 3 (2018) JOB SATISFACTION AS A MEDIATION VARIABLE IN THE RELATIONSHIP BETWEEN WORK SAFETY AND HEALTH (K3) AND WORK ENVIRONMENT TO EMPLOYEE PERFORMANCE Abstract  PDF
Nadira Laraswati Gamal, Stefanus Yufra M. Taneo, Lidia Halim
 
Vol 14, No 4 (2016) Pengaruh Kepuasan Kerja dan Komitmen Organisasi terhadap Organizational Citizenship Behavior (Study pada Karyawan Pemerintah Kabupaten Malang) Abstract  PDF
Rahayu Widayanti, Eni Farida
 
Vol 17, No 4 (2019) ANTECEDENTS OF EMPLOYEE’S AFFECTIVE COMMITMENT THE DIRECT EFFECT OF WORK STRESS AND THE MEDIATION OF JOB SATISFACTION Abstract  PDF
Bachruddin Saleh Luturlean, Arif Partono Prasetio
 
Vol 16, No 3 (2018) ACTUAL PAY, POSITIVE AFFECT (PA), AND PAY SATISFACTION: TEST OF SIGNAL SENSITIVITY PERSPECTIVE Abstract  PDF
Muhammad Zaky, Hani Handoko, Zakiyulfikri Ali
 
Vol 16, No 3 (2018) ANTECEDENTS OF RETAILER TRUST ON SUPPLIER TO CREATE LONG TERM RELATIONSHIP Abstract  PDF
Ery Sulistyorini, Dodi Wirawan Irawanto, Mintarti Rahayu
 
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