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Vol 18, No 4 (2020) DOES INTERNAL MARKETING CONTRIBUTE TO CUSTOMER SATISFACTION? Abstract  PDF
Andi Juanna, Agus Hakri Bokingo
 
Vol 15, No 2 (2017) ANALYSIS OF THE INFLUENCE OF EXCELLENT SERVICE TRAINING ON INPATIENT SATISFACTION IN RSIA PURI BUNDA MALANG Abstract  PDF
Kurnia Widyaningrum, Ahsan Ahsan
 
Vol 19, No 2 (2021) THE ROLE OF EMPLOYEE ENGAGEMENT ON JOB SATISFACTION AND ITS EFFECT ON ORGANIZATIONAL PERFORMANCE Abstract  PDF
Unggul Sentanu Noercahyo, Mohammad Syamsul Maarif, I Made Sumertajaya
 
Vol 18, No 4 (2020) IMPROVED PERFORMANCE OF AGRICULTURAL EXTENSION AGENTS WITH INFRASTRUCTURAL FACILITIES AND TRAINING THROUGH JOB SATISFACTION Abstract  PDF
Tri Mumakinah, Margono Setiawan, Dodi Wirawan Irawanto
 
Vol 19, No 3 (2021) THE EFFECT OF WORK FROM HOME ON EMPLOYEE PRODUCTIVITY IN BANKING INDUSTRY Abstract  PDF
Sekar Wulan Prasetyaningtyas, Clivensen Heryanto, Nadia Fasha Nurfauzi, Sugiharto Bangsawan Tanjung
 
Vol 15, No 2 (2017) IMPROVING WORK ENGAGEMENT OF GAS STATION OPERATOR WITH THE ROLE OF JOB RESOURCE, JOB DEMAND, AND JOB SATISFACTION Abstract  PDF
Bianca Syailendra, Budi W. Soetjipto
 
Vol 18, No 3 (2020) CONSUMER SATISFACTION BEHAVIOR WHOM PURCHASE CHINESE SMARTPHONE IN SOLORAYA Abstract  PDF
Febrianur Ibnu Fitroh Sukono Putra, Risanda Alirastra Budiantoro, Bilkis Aulia Luxfiati, Mega Wahyu Widawati
 
Vol 19, No 2 (2021) ANALYSIS OF THE EFFECT OF MARKETING MIX ON CONSUMER TRUST AND SATISFACTION ON ONLINE PURCHASING OF ORGANIC FOOD DURING THE OUTBREAK OF THE COVID-19 Abstract  PDF
Syahrizal Maulana, Mukhamad Najib, Ma’mun Sarma
 
Vol 17, No 2 (2019) THE STRATEGY OF IMPROVING AGRITOURISM SERVICE AT SETIYA AJI FLOWER FARM BY USING IPA-KANO APPROACH Abstract  PDF
Indah Arum Ganestyani, Jamhari Jamhari, Masyhuri Masyhuri
 
Vol 18, No 4 (2020) THE ROLE OF TRANSFORMATIONAL LEADERSHIP AND ORGANIZATIONAL CULTURE TOWARDS ORGANIZATIONAL COMMITMENT THROUGH JOB SATISFACTION AMONG MINING INDUSTRY EMPLOYEES Abstract  PDF
Veny Senjaya, Rina Anindita
 
Vol 18, No 4 (2020) IS THE LOYALTY PROGRAM EFFECTIVE IN CREATING LOYALTY PROGRAM SATISFACTION AND STORE LOYALTY? AN EVIDENCE FROM INDONESIA RETAIL INDUSTRY Abstract  PDF
Dimas Hendrawan, Rila Anggraeni
 
Vol 18, No 1 (2020) FARMER SATISFACTION THROUGH FARMER GROUP PERFORMANCE: A STUDY IN SWAMPLAND, SOUTH KALIMANTAN Abstract  PDF
Binti Tsaniatul Marhamah, Masyhuri Masyhuri, Lestari Rahayu Waluyati
 
Vol 17, No 4 (2019) ADVERTISEMENT EFFECTIVITY: VISIBILITY, CREDIBILITY, ATTRACTION AND POWER ON PURCHASING DECISION AND ITS IMPACT ON CUSTOMER SATISFACTION Abstract  PDF
Astri Wulandari, Bethani Suryawardani
 
Vol 18, No 3 (2020) BUILDING CONSUMER SATISFACTION TO IMPROVE CONSUMER TRUST THROUGH SERVICE QUALITY AND CONSUMER EXPERIENCE IN JNE PEKANBARU Abstract  PDF
Achmad Tavip Junaedi, Evelyn Wijaya, Megawati Manullang
 
Vol 16, No 3 (2018) THE EFFECT OF BRAND IMAGE AND PRODUCT ATTRIBUTES ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY Abstract  PDF
Erik Wahyu Indarto, Imam Suroso, Sudaryanto Sudaryanto, Nurul Qomariah
 
Vol 19, No 1 (2021) VALUATION OF SERVICE QUALITY AND INNOVATION OF BOGOR CITY PUBLIC SERVICE MALL Abstract  PDF
Angga Alan Surawijaya, Pudji Muljono, Mukhamad Najib
 
Vol 16, No 3 (2018) ACTUAL PAY, POSITIVE AFFECT (PA), AND PAY SATISFACTION: TEST OF SIGNAL SENSITIVITY PERSPECTIVE Abstract  PDF
Muhammad Zaky, Hani Handoko, Zakiyulfikri Ali
 
Vol 16, No 3 (2018) ANTECEDENTS OF RETAILER TRUST ON SUPPLIER TO CREATE LONG TERM RELATIONSHIP Abstract  PDF
Ery Sulistyorini, Dodi Wirawan Irawanto, Mintarti Rahayu
 
Vol 14, No 4 (2016) Pengaruh Kepuasan Kerja dan Komitmen Organisasi terhadap Organizational Citizenship Behavior (Study pada Karyawan Pemerintah Kabupaten Malang) Abstract  PDF
Rahayu Widayanti, Eni Farida
 
Vol 18, No 1 (2020) CUSTOMER LOYALTY, THROUGH CUSTOMER SATISFACTION IN CUSTOMERS PT. XYZ Abstract  PDF
Liliana Dewi
 
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