REVIEW OF CUSTOMER EXPERIENCE, PERCEIVED EFFECTIVENESS OF E-COMMERCE INSTITUTIONAL MECHANISMS, AND REPURCHASE INTENTION FROM THE PERSPECTIVE OF EXPECTATION-CONFIRMATION THEORY

Piji Pakarti; Basu Swastha Dharmmesta; Sahid Susilo Nugroho; Bayu Sutikno

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About The Authors

Piji Pakarti
Student at doctoral program, Faculty of Economics and Business, Universitas Gadjah Mada, Indonesia Lecturer at Faculty of Economics and Business, Universitas Dian Nuswantoro
Indonesia

Basu Swastha Dharmmesta
Faculty of Economics and Business, Universitas Gadjah Mada
Indonesia

Sahid Susilo Nugroho
Faculty of Economics and Business, Universitas Gadjah Mada
Indonesia

Bayu Sutikno
Faculty of Economics and Business, Universitas Gadjah Mada
Indonesia

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