About JAM
User
Visitor Statistic
Information
Keywords
Brand Image
Competence
Customer Satisfaction
Employee Performance
Job Satisfaction
Motivation
Organizational Commitment
Organizational Culture
Performance
Purchase Intention
Satisfaction
Service Quality
Transformational Leadership
Trust
Work Motivation
Workload
job satisfaction
motivation
organizational commitment
performance
satisfaction
Author Details
Utomo, Tasya Yesica, Fakultas Komunikasi dan Bisnis, Telkom University, Bandung, Indonesia
-
Vol 21, No 3 (2023) - Articles
THE INTERVENING ROLE OF E-SATISFACTION IN RELATIONSHIPS BETWEEN E-SERVICE QUALITY AND E-LOYALTY: CASE OF BNI MOBILE BANKING IN INDONESIA
Abstract PDF