Author Details

Hidayat, Agus Maolana, Fakultas Komunikasi dan Bisnis, Telkom University, Bandung, Indonesia

• Vol 21, No 3 (2023) - Articles
  THE INTERVENING ROLE OF E-SATISFACTION IN RELATIONSHIPS BETWEEN E-SERVICE QUALITY AND E-LOYALTY: CASE OF BNI MOBILE BANKING IN INDONESIA
  Abstract  PDF