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Bayu Ilham Pradana
Universitas Brawijaya
Indonesia
Departemen Manajemen Fakultas Ekonomi dan Bisnis
Kardina Yudha Parwati
Universitas Brawijaya
Indonesia
Departemen Manajemen Fakultas Ekonomi dan Bisnis
Faril Ardian
Universitas Brawijaya
Indonesia
Departemen Manajemen Fakultas Ekonomi dan Bisnis
Nancy Runnan Li
The School of Business Administration, Guangzhou Institute of Science and Technology, China
China
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Keywords
Brand Image
Brand Trust
Customer Loyalty
Customer Satisfaction
Employee Performance
Job Satisfaction
Motivation
Organizational Commitment
Organizational Culture
Performance
Purchase Intention
Satisfaction
Service Quality
Transformational Leadership
Trust
Workload
job satisfaction
motivation
organizational commitment
performance
satisfaction