FACTORS INFLUENCING THE IMPLEMENTATION OF E-PROCUREMENT WITH PERCEPTIONS OF EASE OF USE AS MEDIATION VARIABLES

Antonius Setyadi, Susilo Edi Prianto, Suharno Pawirosumarto, Shafinar Ismail

Abstract


Cases of corruption that are increasingly rife in the procurement of goods and services have prompted the government to issue a new policy on the use of the e-procurement system. This system is considered capable of overcoming transparency problems so that it is expected to be able to overcome problems in the procurement of goods and services, so that by implementing this system it is necessary to conduct research on the effectiveness of the implementation of the e-procurement system. This research aimed to determine the effect of system and information quality on the successful use of e-procurement at the Universitas Terbuka, with ease of use as a mediating variable. 357 internal users of the e-procurement system made up the population, and 107 people were selected as a sample based on their strata. Additionally, Smart PLS (Partial Least Square) version 4 is the analytical technique employed. The research results show that there is a significant positive influence between system quality and the success of using e-procurement. Moreover, system and information quality had a positive and significant effect on the ease of use. Information quality did not affect the successful use of e-procurement, while system quality had a positive and significant effect through the ease-of-use mediation variable. Information quality also had a positive and significant effect on the successful use of the e-procurement system through the ease-of-use mediation variable.


Keywords


Successful Use of E-Procurement Systems; Information Quality; System Quality; Ease of Use

Full Text:

PDF

References


Arsyanur, M. R., Suroso, A. I., and Sukmawati, A. 2019. Analysis of Success Factors Implementation of State Civil Apparatus Management Information System. JAM: Jurnal Aplikasi Manajemen, Vol. 17, No. 3.

Bailey, J. E. and Pearson, S. W. 1983. Development of a Tool for Measuring and Analyzing Computer User Satisfaction. Management Science, 29, pp. 530-545. DOI: https://doi.org/10.1287/mnsc.29.5.530.

Barnes, Stuart J. and Vigen, Richard. 2023. Measuring Website Quality Improvement: A Case Study Forum in Strategic Management Knowledge Exchange. Industrial Management and Data System, Vol. 103, No. 5, pp. 297-309. DOI: https://doi.org/10.1108/02635570310477352.

Chin, Wynne W. and Todd, Peter A. 1995. On the Use, Usefulness, and Ease of Use: A Structural Equation Modeling in MIS Research: A Note of Caution. MIS Quarterly, June.

Croom, S. and Brandon-Jones, A. 2005. Key Issues in E-Procurement: Procurement Implementation and Operation in the Public Sector. J. Public Proc., 53.

Daud, N. M., Thurasamy, R., Isaac, O., and Abdulsalam. 2018. The Mediating of Perceived Usefulness and Perceived Ease of Use: The Case of Mobile Banking in Yemen. International Journal of Technology Diffusion, 9(2), pp. 21–40.

Davis, F. D. 1989. Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13, pp. 319-340. DOI:10.2307/249008.

DeLone, W. H. and McLean E. R. 1992. Information System Success: The Quest for the Dependent Variable. Information System Research, March, pp. 60-95.

DeLone, W. H. and McLean E. R.. 2003. The Delone and Mclean Model of Information Systems Success: A Ten-Year Update. Journal of Management Information Systems, 19(4), pp. 9–30.

Dwivedi, Y., Wade, M., and Schneberger, S. 2012. Information Systems Theory: Explaining and Predicting Our Digital Society, Vol. 1. DOI: 10.1007/978-1-4419-6108-2.

Ghozali, Imam and Latan, Hengky. 2015. Partial Least Square Konsep Teknik dan Aplikasi Menggunakan Program SmartPLS 3.0 (2nd Edition). Semarang: Badan Penerbit Universitas Diponegoro.

Ginting, D. B. and Marlina, M. R. 2017. Analisis Pengaruh Kualitas Sistem, Kualitas Layanan, Kualitas Informasi, Kemudahan Penggunaan, dan Persepsi Manfaat terhadap Kepuasan Pengguna Fasilitas E-Filing. Media Informatika, 16(1), pp. 20–31.

Gokmauli, F. 2008. Kajian Kelayakan Pelaksanaan Pengadaan Barang dan Jasa. Universitas Indonesia.

Hair, J. F. 2021. Reflections on SEM: An Introspective, Idiosyncratic Journey to Composite-Based Structural Equation Modeling. ACM SIGMIS Database: The Database for Advances in Information Systems, 52(SI), pp. 101-113.

Harjito, Y., Achyani, F., and Payamta. 2015. Implementasi E-Procurement Ditinjau dari Kesuksesan Sistem Teknologi Informasi dengan Menggunakan Model DeLone dan McLean. Jurnal Ekonomi dan Bisnis, Vol. XVIII, No. 1.

Hartono, J. 2007. Model Kesuksesan Sistem Teknologi Informasi. Yogyakarta: Penerbit Andi.

Haryati, N., Burhany, D. I., and Suhartanto, D. 2019. Assessing the Profitability of Islamic Banks: The Role of Bank Age and Bank Performance. In IOP Conference Series: Materials Science and Engineering, 662(6), pp. 1–6.

Karim, Jorry and Lasena, Marlin. 2017. Analisis Kebijakan E-Procurement di Pemerintah Provinsi Gorontalo Menggunakan Metode Technology Acceptance Model dan End User Computing Satisfaction. ILKOM Jurnal Ilmiah, Vol. 9, Nomor 3.

Krisdiantoro, Y., Subekti, I., and Prihatiningtias, Y. W. 2019. Pengaruh Kualitas Sistem dan Kualitas Informasi terhadap Manfaat Bersih dengan Intensitas Penggunaan sebagai Variabel Mediasi. Jurnal Akuntansi Aktual, 5(3), pp. 261–279.

Khairrunnisa, U. and Yunanto, M. 2017. Pengaruh Kualitas Sistem terhadap Kepuasan Pengguna dan Manfaat Bersih pada Implementasi E-Faktur: Validasi Model Kesuksesan Sistem Informasi Delone dan Mclean. Jurnal Ilmiah Ekonomi Bisnis, 22(3).

Kademaunga, C. K. & Phiri, J. 2019. Factors Affecting Successful Implementation of Electronic Procurement in Government Institutions Based on the Technology Acceptance Model. Open Journal of Business and Management, 7(4), pp. 1705–1714.

Lederer, A., Maupin, D., Sena, M., and Zhuang, Y. 2000. Technology Acceptance Model and the World Wide Web. Decision Support Systems, 29, pp. 269-282. DOI: 10.1016/S0167-9236(00)00076-2.

Layongan, C., Nangoi, G. N., and Kalalo, M. K. 2022. Pengaruh Kualitas Sistem dan Kualitas Informasi Software SAP terhadap Kepuasan Pengguna pada PT PLN (Persero) Unit Pelaksana Pelayanan Pelanggan (UP3) Kotamobagu. Jurnal LPPM Bidang EkoSosBudKum, 5(2), pp. 309–322.

Liu, C. and Arnett, K. 2000. Exploring the Factors Associated with Web Site Success in the Context of Electronic Commerce. Information and Management, 38, pp. 23-33. DOI: http://dx.doi.org/10.1016/S0378-7206(00)00049-5.

Livari, Juhani. 2005. An Empirical Test of the DeLone and McLean Model of Information System Success. Database for Advances in Information Systems, Spring, 36(2), pp. 8.

Martono S., Nurkhin, A., Mukhibad, H., Anisykurlillah, I., and Wolor, C. W. 2020. Journal of Asian Finance, Economics and Business, Vol. 7, No. 10, pp. 1007–1013.

McGill, T., Hobbs, V., and Klobas, J. 2003. User-Developed Applications and Information Systems Success: a Test of DeLone and McLean's Model. Information Resource Management Journal; Jan-Mar, 16(1), pp. 24.

Machdar, Nera Marinda. 2016. The Effect of Information Quality on Perceived Usefulness and Perceived Ease of Use. Business and Entrepreneurial Review, Vol. 15, No.2, April 2016.

Malik, M. 2019. An Assessment of E-Service Quality, E-Satisfaction and E-Loyalty: Case of Online Shopping in Pakistan. South Asian Journal of Business Studies, 8(3), pp. 283–302.

Moon, M. 2005. E-Procurement Management in State Governments: A Diffusion of E-Procurement Practices and Its Determinants. J. Public Proc, 5(1), pp. 54-72.

Nurchana, A. R., Haryono, B. S., and Adiono, R. 2014. Efektivitas E-Procurement dalam Pengadaan Barang/Jasa (Studi terhadap Penerapan E-Procurement dalam Pengadaan Barang/Jasa di Kabupaten Bojonegoro). Jurnal Administrasi Publik, 2(2).

O'Brien, James A. 2005. Pengantar Sistem Informasi. Penerbit Salemba Empat, Jakarta.

Palupi, M. 2021. Apakah Keadilan Formal Penilaian Kinerja Menjadi Determinan Kepuasan Kerja dan Komitmen Continuance?. Mix: Jurnal Ilmiah Manajemen, 11(1), pp. 121. DOI: https://doi.org/10.22441/mix.2021.v11i1.009.

Petter, S. and McLean, E. R. 2009. A-Meta-Analytic Assessment of the DeLone and McLean IS Success Model: An Examination of IS Success at the Individual Level. Information and Management Elsevier B., Vol. 46.

Pitt, L., Watson, R., and Kavan, B. 1998. Measuring Information Systems Service Quality: Lessons from Two Longitudinal Case Studies. MIS Quarterly, 22(1), pp. 61- 79.

Purwanto, S. K. & Pawirosumarto, S. 2017. Pengaruh Kualitas Sistem, Kualitas Informasi, dan Kualitas Layanan terhadap Penggunaan Sistem e-Learning di Program Pascasarjana Universitas Mercu Buana. Jurnal Manajemen, 21(2), pp. 282–305.

Rai, A., Lang, S. S., and Welker, R. B. 2002. Assessing the Validity of IS Success Models: An Empirical Test and Theoretical Analysis. Information System Research, Vol. 13, No. 1, pp. 29-34.

Ramadhani, K. Y., Adawiyah, W. R., and Novandari, W. 2021. Successful E-Procurement Implementation: A Case Study in a Construction Industry Company. Sustainable Competitive Advantage, 11(1), pp. 938–946.

Rezvani, S., Heidari, S., Roustapisheh, N., and Dokhanian, S. 2022. International Journal of Business Information Systems, Vol. X, No. Y.

Ringle, C. M., Wende, S., and Becker, J. M. 2015. SmartPLS 3. Boenningstedt: SmartPLS GmbH. Available from http://www.smartpls.com.

Sari, I. P. and Arifin, J. 2016. Analysis of Factors Influencing the Successful E-Procurement Implementation. Analysis of Factors Influencing the Successful E-Procurement Implementation, pp. 1–30.

Seddon, P. B. and Kiew, M. Y.. 1996. A Partial Test and Development of Delone and Mclean's Model of Its Success. Australian Journal of Information System, pp. 90- 109.

Sompotan, R. M., Mandey, S. L., and Saerang, I. S. 2021. Pengaruh Kualitas Informasi, Kualitas Sistem dan Regulasi Pemerintah terhadap Implementasi E-Procurement pada Kantor Dinas Pekerjaan Umum Kota Bitung. Jurnal Ilmu Pendidikan Nonformal, 7(2), pp. 605–618.

Tulodo, B. A. R. and Solichin, A. 2019. Analisis Pengaruh Kualitas Sistem, Kualitas Informasi dan Perceived Usefulness terhadap Kepuasan Pengguna Aplikasi Care dalam Upaya Peningkatan Kinerja Karyawan. Jurnal Riset Manajemen Sains Indonesia, 10(1), pp. 25–43.

Tiana, Sugiharto, B., and Umiyati, I. 2019. Analysis of System Quality, Information Quality, and Perceived Usefulness to User Satisfaction. Journal of Accounting for Sustainable Society, Vol. 1, No. 01.

Turban, E., King, D., Lee, J., Liang, T., and Turban, D. 2018. Electronic Commerce: A Managerial Perspective. New Jersey: Pearson Prentice Hall, Inc.

Wahyudi, R., Astuti, E. S., and Riyadi. 2017. Pengaruh Kualitas Sistem, Informasi dan Pelayanan SIAKAD terhadap Kepuasan Mahasiswa. Jurnal Administrasi Bisnis, 23(2), pp. 28–39.

Webber, R. 2010. Information System Control and Audit. Prentice Hall Inc, New Jersey.

Zhao, J., Fang, S., and Jin, P. 2018. Modeling and Quantifying User Acceptance of Personalized Business Modes Based on TAM, Trust and Attitude. Sustainability, 10(2), pp. 356. DOI: http://dx.doi.org/10.3390/su10020356.




DOI: http://dx.doi.org/10.21776/ub.jam.2023.021.04.04

Refbacks

  • There are currently no refbacks.