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Adya Hermawati
Magister of Management, Postgraduate Program, Universitas Widyagama Malang
Indonesia
Afinna Septa Rizka
Fakultas Ekonomi dan Bisnis Universitas Widyagama Malang
Indonesia
Syamsul Bahri
Universitas Widyagama Malang
Indonesia
Djawoto Djawoto
Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya
Indonesia
Totok Hendarto
Universitas Dr. Soetomo Surabaya
Indonesia
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Keywords
Brand Image
Brand Trust
Customer Loyalty
Customer Satisfaction
Employee Performance
Job Satisfaction
Motivation
Organizational Commitment
Organizational Culture
Performance
Purchase Intention
Satisfaction
Service Quality
Transformational Leadership
Trust
Workload
job satisfaction
motivation
organizational commitment
performance
satisfaction