About JAM
User
Visitor Statistic
Information
Keywords
Brand Image
Competence
Customer Satisfaction
Employee Performance
Job Satisfaction
Motivation
Organizational Commitment
Organizational Culture
Performance
Purchase Intention
Satisfaction
Service Quality
Transformational Leadership
Trust
Work Motivation
Workload
job satisfaction
motivation
organizational commitment
performance
satisfaction
Author Details
Saputra, Falla Ilhami, Program Studi Magister Manajemen - FEB Universitas Brawijaya Malang, Indonesia
-
Vol 11, No 3 (2013) - Articles
Kualitas Layanan, Citra dan Pengaruhnya terhadap Loyalitas melalui Kepuasan Pelanggan (Studi Pada PT Bank Bni 46 Sentra Kredit Kecil Surabaya)
Abstract PDF