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Umiriyana Umiriyana
Master Program in Management, Faculty of Economics and Business, Universitas Brawijaya
Indonesia
Luthfi Basith Eko Cahyono
Master Program in Management, Yuan Ze University
Taiwan, Province of China
Armanu Armanu
Faculty of Economics and Business, Universitas Brawijaya
Indonesia
Astrid Puspaningrum
Faculty of Economics and Business, Universitas Brawijaya
Indonesia
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Keywords
Brand Image
Brand Trust
Customer Loyalty
Customer Satisfaction
Employee Performance
Job Satisfaction
Motivation
Organizational Commitment
Organizational Culture
Performance
Purchase Intention
Satisfaction
Service Quality
Transformational Leadership
Trust
Workload
job satisfaction
motivation
organizational commitment
performance
satisfaction