Jurnal Aplikasi Manajemen

Welcome to the Jurnal Aplikasi Manajemen (Journal of Applied Management) published by the Department of Management Faculty of Economics and Business Universitas Brawijaya in cooperation with the Assosiasi Ilmuwan Manajemen Indonesia (AIMI). For information on article submission or other information please contact us.

e ISSN: 2302-6332 | p ISSN: 1693-5241

ACCREDITED by Ministry of Research and Technology/National Research and Innovation Agency of the Republic of Indonesia, No 200/M/KPT/2020, December 23, 2020. Validity period of accreditation from volume 18 number 1 year 2020 to volume 23 number 1 year 2025. Certificate is available here

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Vol 18, No 4 (2020)

Table of Contents

Articles

BUSINESS COMPETITIVENESS STRATEGY OF PROCESSED MUSHROOM IN EAST JAVA: A RESOURCE-BASED VIEW MODEL APPROACH
Novi Haryati, Suraya Mohamad Salleh, Yusti Mauriska Choirunnisa
  JAM, Vol 18, No 4 (2020),  pp. 609 - 621  
DOI https://doi.org/10.21776/ub.jam.2020.018.04.01
Abstract | References | Current | PDF | Cover Page
Viewed : 118 times
DETERMINANTS OF INTEREST IN USING TRAVEL VLOGS ON YOUTUBE AS A REFERENCE FOR TRAVELING
Dore Rhendy Mamori, Mukhamad Najib, Agus Maulana
  JAM, Vol 18, No 4 (2020),  pp. 622 - 631  
DOI https://doi.org/10.21776/ub.jam.2020.018.04.02
Abstract | References | Current | PDF | Cover Page
Viewed : 98 times
THE IMPACTS OF GOVERNMENT AND MANAGEMENT CONFLICTING OBJECTIVES ON THE STATE-OWNED ENTERPRISES (SOEs) PERFORMANCES: THE CASE OF INDONESIA PUBLICLY LISTED SOEs
Andriati Fitriningrum
  JAM, Vol 18, No 4 (2020),  pp. 632 - 644  
DOI https://doi.org/10.21776/ub.jam.2020.018.04.03
Abstract | References | Current | PDF | Cover Page
Viewed : 82 times
IS THE LOYALTY PROGRAM EFFECTIVE IN CREATING LOYALTY PROGRAM SATISFACTION AND STORE LOYALTY? AN EVIDENCE FROM INDONESIA RETAIL INDUSTRY
Dimas Hendrawan, Rila Anggraeni
  JAM, Vol 18, No 4 (2020),  pp. 645 - 655  
DOI https://doi.org/10.21776/ub.jam.2020.018.04.04
Abstract | References | Current | PDF | Cover Page
Viewed : 71 times
M-WALLET TECHNOLOGY: PERCEPTION AND SATISFACTION OF USERS ON USAGE INTENSITY
Astri Wulandari, Bethani Suryawardani, Dandy Marcelino
  JAM, Vol 18, No 4 (2020),  pp. 656 - 666  
DOI https://doi.org/10.21776/ub.jam.2020.018.04.05
Abstract | References | Current | PDF | Cover Page
Viewed : 80 times
THE ROLE OF THE TOURIST INFORMATION CENTER (TIC) OF SOEKARNO HATTA AIRPORT IN THE CHOICE OF TOURIST DESTINATIONS BASED ON TOURIST CHARACTERISTICS AND SERVICES
Agung Setiawan, Jono M. Munandar, Ma’mun Sarma
  JAM, Vol 18, No 4 (2020),  pp. 667 - 681  
DOI https://doi.org/10.21776/ub.jam.2020.018.04.06
Abstract | References | Current | PDF | Cover Page
Viewed : 51 times
TRUST AND PERCEIVED BENEFIT AS ANTECEDENTS OF REUSE INTENTION IN MOBILE PAYMENT SERVICES
Ajeng Putri Narahdita, Siti Aisjah, Nur Kusniyah
  JAM, Vol 18, No 4 (2020),  pp. 682 - 691  
DOI https://doi.org/10.21776/ub.jam.2020.018.04.07
Abstract | References | Current | PDF | Cover Page
Viewed : 63 times
THE ROLE OF WORKPLACE SPIRITUALITY IN REDUCING THE NEGATIVE IMPACT OF ORGANIZATIONAL CYNICISM ON JOB PERFORMANCE
Risgiyanti Risgiyanti, Rini Hidayah, Muhammad Fithrayudi T
  JAM, Vol 18, No 4 (2020),  pp. 692 - 703  
DOI https://doi.org/10.21776/ub.jam.2020.018.04.08
Abstract | References | Current | PDF | Cover Page
Viewed : 100 times
THE EFFECTS OF ROA, ROE, NPL, AND OPERATING EXPENSES TO OPERATING REVENUES ON STOCK RETURN AT COMMERCIAL BANKS IN INDONESIA
Yusuf Iskandar
  JAM, Vol 18, No 4 (2020),  pp. 704 - 711  
DOI https://doi.org/10.21776/ub.jam.2020.018.04.09
Abstract | References | Current | PDF | Cover Page
Viewed : 73 times
COMPETITIVENESS MODELING AND SWOT STRATEGY ANALYSIS FOR TOURISM INDUSTRY IN EAST JAVA
Adya Hermawati, Suhermin Suhermin
  JAM, Vol 18, No 4 (2020),  pp. 712 - 720  
DOI https://doi.org/10.21776/ub.jam.2020.018.04.10
Abstract | References | Current | PDF | Cover Page
Viewed : 92 times
IMPROVED PERFORMANCE OF AGRICULTURAL EXTENSION AGENTS WITH INFRASTRUCTURAL FACILITIES AND TRAINING THROUGH JOB SATISFACTION
Tri Mumakinah, Margono Setiawan, Dodi Wirawan Irawanto
  JAM, Vol 18, No 4 (2020),  pp. 721 - 729  
DOI https://doi.org/10.21776/ub.jam.2020.018.04.11
Abstract | References | Current | PDF | Cover Page
Viewed : 51 times
CONFIRMATORY ANALYSIS OF SERVANT LEADERSHIP DIMENSION TO THE INDONESIAN ACADEMIC LEADER
Tina Melinda, Tony Antonio, Christina Christina
  JAM, Vol 18, No 4 (2020),  pp. 730 - 740  
DOI https://doi.org/10.21776/ub.jam.2020.018.04.12
Abstract | References | Current | PDF | Cover Page
Viewed : 78 times
PSYCHOLOGICAL CONTRACTS, INNOVATIVE WORK BEHAVIOR, AND KNOWLEDGE SHARING INTENTION: THE ROLE OF WORK ENGAGEMENT AND JOB RESOURCES
Jovi Sulistiawan, Damaresty Andyani
  JAM, Vol 18, No 4 (2020),  pp. 741 - 753  
DOI https://doi.org/10.21776/ub.jam.2020.018.04.13
Abstract | References | Current | PDF | Cover Page
Viewed : 83 times
EMPLOYEE ENGAGEMENT AND ORGANIZATION SUPPORT STRATEGIES: THE MEDIATING ROLE OF PERCEIVED ORGANIZATION SUPPORT FOR HOLISTIC EMPLOYEE SUBJECTIVE WELL-BEING
Sucipto Asan, Andry Panjaitan, Selvi Esther Suwu, Ferry Vincenttius Ferdinand
  JAM, Vol 18, No 4 (2020),  pp. 754 - 766  
DOI https://doi.org/10.21776/ub.jam.2020.018.04.14
Abstract | References | Current | PDF | Cover Page
Viewed : 106 times
THE ROLE OF TRANSFORMATIONAL LEADERSHIP AND ORGANIZATIONAL CULTURE TOWARDS ORGANIZATIONAL COMMITMENT THROUGH JOB SATISFACTION AMONG MINING INDUSTRY EMPLOYEES
Veny Senjaya, Rina Anindita
  JAM, Vol 18, No 4 (2020),  pp. 767 - 782  
DOI https://doi.org/10.21776//ub.jam.2020.018.04.15
Abstract | References | Current | PDF | Cover Page
Viewed : 139 times
DOES INTERNAL MARKETING CONTRIBUTE TO CUSTOMER SATISFACTION?
Andi Juanna, Agus Hakri Bokingo
  JAM, Vol 18, No 4 (2020),  pp. 783 - 796  
DOI https://doi.org/10.21776/ub.jam.2020.018.04.16
Abstract | References | Current | PDF | Cover Page
Viewed : 84 times
ACCURACY LEVEL OF CAPM AND APT MODELS IN DETERMINING THE EXPECTED RETURN OF STOCK LISTED ON LQ45 INDEX
Irni Yunita, Tieka Tri Kartika Gustyana, Dwi Kurniawan
  JAM, Vol 18, No 4 (2020),  pp. 797 - 807  
DOI https://doi.org/10.21776/ub.jam.2020.018.04.17
Abstract | References | Current | PDF | Cover Page
Viewed : 47 times
THE EFFECT OF ELECTRONIC WORD-OF-MOUTH, PRODUCT FEATURES, AND LIFESTYLE ON BRANDSWITCHING AMONG MILLENNIAL CONSUMERS IN E-COMMERCE INDUSTRY
Dian Ari Nugroho
  JAM, Vol 18, No 4 (2020),  pp. 808 - 813  
DOI https://doi.org/10.21776/ub.jam.2020.018.04.18
Abstract | References | Current | PDF | Cover Page
Viewed : 79 times
BENEFITS AND CHALLENGES OF DMAIC METHODOLOGY IMPLEMENTATION IN SERVICE COMPANIES: AN EXPLORATORY STUDY
Ivan Evander Subagyo, Dewi Saraswati, Teddy Trilaksono, Muhammad Setiawan Kusmulyono
  JAM, Vol 18, No 4 (2020),  pp. 814 - 824  
DOI https://doi.org/10.21776/ub.jam.2020.018.04.19
Abstract | References | Current | PDF | Cover Page
Viewed : 89 times
MEASURING BRAND EQUITY: THE PERSPECTIVE OF STARBUCKS’ CUSTOMERS
Astrid Puspaningrum
  JAM, Vol 18, No 4 (2020),  pp. 825 - 833  
DOI https://doi.org/10.21776/ub.jam.2020.018.04.20
Abstract | References | Current | PDF | Cover Page
Viewed : 121 times