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ASSESSING THE EFFECT OF ONLINE LEARNING SERVICE QUALITY ON CUSTOMER RETENTION THROUGH CUSTOMER SATISFACTION AS MEDIATION VARIABLE IN THE CULINARY STUDY PROGRAM BACHELOR DEGREE DURING THE COVID-19 PANDEMIC

DOI : 10.21776/ub.jam.2023.021.02.20
Fabiola Leoparjo , Eric Harianto , Riduan Mas’ud , Gunawan Bata Ilyas , Yulia Nur Hasanah
534 - 552
Abstract : 827
PDF : 74

THE DIGITAL MARKETING TO INFLUENCE CUSTOMER SATISFACTION MEDIATED BY PURCHASE DECISION

DOI : 10.21776/ub.jam.2023.021.03.03
Syamsul Bachri , Setiawan Mandala Putra , Erwan Sastrawan Farid , Darman Darman , Arung Gihna Mayapada
578 - 592
Abstract : 4632
PDF : 341

HOW BRAND TRUST MAKES PRICE AND SERVICE QUALITY SATISFY CUSTOMER INFORMATION TECHNOLOGY

DOI : 10.21776/ub.jam.2023.021.03.08
Umbas Krisnanto , Fiksa Atlita Natanugraha
659 - 670
Abstract : 657
PDF : 22

IMPROVING EMPLOYEE PERFORMANCE THROUGH THE USE OF SOCIAL MEDIA AT THE WORKPLACE: MEDIATED BY EMPLOYEE ENGAGEMENT AND JOB SATISFACTION

DOI : 10.21776/ub.jam.2023.021.02.09
Cindy Letitia Lysandra , Noermijati Noermijati , Desi Tri Kurniawati
393 - 403
Abstract : 888
PDF : 25

DOES INTERNAL MARKETING CONTRIBUTE TO CUSTOMER SATISFACTION?

DOI : 10.21776/ub.jam.2020.018.04.16
Andi Juanna , Agus Hakri Bokingo
783 - 796
Abstract : 859
PDF : 12

Millennials and Z’s Intention to Leave: Leadership, Work Environment, Workload, Flexible Work, Job Satisfaction

DOI : 10.21776/ub.jam.2024.022.02.03
Ni Made Marlynia Sukma Pertiwi , Gine Das Prena
312–334
Abstract : 859
PDF : 105

JOB SATISFACTION AND EMPLOYEE PERFORMANCE FACTORS IN PALM OIL PLANTATIONS

DOI : 10.21776/ub.jam.2023.021.1.10
Prasis Damai , Rofiaty Rofiaty , Sudjatno Sudjatno
143-152
Abstract : 1334
PDF : 83

ACTUAL PAY, POSITIVE AFFECT (PA), AND PAY SATISFACTION: TEST OF SIGNAL SENSITIVITY PERSPECTIVE

DOI : 10.21776/ub.jam.2018.016.03.06
Muhammad Zaky , Hani Handoko , Zakiyulfikri Ali
pp. 422 – 431
Abstract : 830
PDF : 0

ANALYSIS OF THE INFLUENCE OF EXCELLENT SERVICE TRAINING ON INPATIENT SATISFACTION IN RSIA PURI BUNDA MALANG

DOI : 10.21776/ub.jam.2017.015.02.18
Kurnia Widyaningrum , Ahsan Ahsan
pp. 339 - 345
Abstract : 1294
PDF : 0

THE ROLE OF LEADERSHIP AND WORK MOTIVATION IN IMPROVING EMPLOYEE PERFORMANCE: WITH JOB SATISFACTION INTERVENING VARIABLES

DOI : 10.21776/ub.jam.2022.020.03.12
Nurul Qomariah , Lusiyati Lusiyati , Ni Nyoman Putu Martini , Nursaid Nursaid
611 – 631
Abstract : 2716
PDF : 78
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