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HOW BRAND TRUST MAKES PRICE AND SERVICE QUALITY SATISFY CUSTOMER INFORMATION TECHNOLOGY

DOI : 10.21776/ub.jam.2023.021.03.08
Umbas Krisnanto , Fiksa Atlita Natanugraha
659 - 670
Abstract : 651
PDF : 17

THE IMPACT OF CUSTOMER SATISFACTION, CUSTOMER EXPERIENCE, E-SERVICE QUALITY TO CUSTOMER TRUST IN PURCHASING DIGITAL PRODUCT AT THE MARKETPLACE

DOI : 10.21776/ub.jam.2023.021.03.02
Erwin Halim , Lucyana Claudia , Marylise Hebrard
567 - 577
Abstract : 2515
PDF : 159

THE ROLE OF DINING ATMOSPHERE IN SHAPING CONSUMER TRUST AND LOYALTY TO IMPROVE THE COMPETITIVENESS OF LOCAL COFFEE SHOPS

DOI : 10.21776/ub.jam.2020.018.03.04
Stevia Septiani , Alim Setiawan Slamet , Farhana Farhana
437 - 448
Abstract : 2204
PDF : 29

THE ROLE OF SEQUENCE MEDIATION ON THE INFLUENCE OF LIVE-STREAMING SHOPPING ATTRIBUTE ON PURCHASE INTENTION

DOI : 10.21776/ub.jam.2022.020.04.16
Syafruddin Chan , Kurnia Asni
950-962
Abstract : 3545
PDF : 82

REVIEW OF CUSTOMER EXPERIENCE, PERCEIVED EFFECTIVENESS OF E-COMMERCE INSTITUTIONAL MECHANISMS, AND REPURCHASE INTENTION FROM THE PERSPECTIVE OF EXPECTATION-CONFIRMATION THEORY

DOI : 10.21776/ub.jam.2022.020.01.02
Piji Pakarti , Basu Swastha Dharmmesta , Sahid Susilo Nugroho , Bayu Sutikno
12-24
Abstract : 1638
PDF : 60

The Influence of Perceived Quality, Value, Satisfaction, Trust, Commitment on Loyalty and Strategies to Increase Loyalty

DOI : 10.21776/ub.jam.2024.022.03.10
Lilik Noor Yuliati , Asep Taryana , Zunika Dwi Anggraini
749-766
Abstract : 480
PDF : 72

Peran Brand Community dalam Pembentukan Minat Beli Ulang Konsumen

Daniela Anggita Kristi Purba
pp. 17-24
Abstract : 1385
PDF : 18
1 - 7 of 7 items