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Online ISSN : 2302-6332
Print ISSN : 1693-5241
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1 - 10 of 10 items

THE IMPACT OF CUSTOMER SATISFACTION, CUSTOMER EXPERIENCE, E-SERVICE QUALITY TO CUSTOMER TRUST IN PURCHASING DIGITAL PRODUCT AT THE MARKETPLACE

DOI : 10.21776/ub.jam.2023.021.03.02
Erwin Halim , Lucyana Claudia , Marylise Hebrard
567 - 577
Abstract : 2654
PDF : 232
DOI : 10.21776/ub.jam.2023.021.03.02

HOW BRAND TRUST MAKES PRICE AND SERVICE QUALITY SATISFY CUSTOMER INFORMATION TECHNOLOGY

DOI : 10.21776/ub.jam.2023.021.03.08
Umbas Krisnanto , Fiksa Atlita Natanugraha
659 - 670
Abstract : 668
PDF : 27
DOI : 10.21776/ub.jam.2023.021.03.08

BUILDING CONSUMER SATISFACTION TO IMPROVE CONSUMER TRUST THROUGH SERVICE QUALITY AND CONSUMER EXPERIENCE IN JNE PEKANBARU

DOI : 10.21776/ub.jam.2020.018.03.10
Achmad Tavip Junaedi , Evelyn Wijaya , Megawati Manullang
504 - 510
Abstract : 1679
PDF : 23
DOI : 10.21776/ub.jam.2020.018.03.10

THE ROLE OF HOSPITAL SERVICE QUALITY IN THE NATIONAL HEALTH INSURANCE / JAMINAN KESEHATAN NASIONAL (JKN) ERA AND THE COVID-19 PANDEMIC

DOI : 10.21776/ub.jam.2023.021.1.07
Aqlya Zuhra Ilma , Catur Sugiarto
82-111
Abstract : 641
PDF : 33
DOI : 10.21776/ub.jam.2023.021.1.07

REVIEW OF CUSTOMER EXPERIENCE, PERCEIVED EFFECTIVENESS OF E-COMMERCE INSTITUTIONAL MECHANISMS, AND REPURCHASE INTENTION FROM THE PERSPECTIVE OF EXPECTATION-CONFIRMATION THEORY

DOI : 10.21776/ub.jam.2022.020.01.02
Piji Pakarti , Basu Swastha Dharmmesta , Sahid Susilo Nugroho , Bayu Sutikno
12-24
Abstract : 1691
PDF : 91
DOI : 10.21776/ub.jam.2022.020.01.02

EXAMINING THE EFFECT OF SERVICE VALUE AND REPUTATION ON CUSTOMER LOYALTY WITH TRUST AND ELECTRONIC WORD OF MOUTH AS MEDIATION

DOI : 10.21776/ub.jam.2022.020.03.05
Burhanudin Burhanudin
514-527
Abstract : 931
PDF : 39
DOI : 10.21776/ub.jam.2022.020.03.05

E-SERVICE QUALITY, CUSTOMER SATISFACTION, AND REPURCHASE INTENTION: ANALYZING THE IMPACT ON E-COMMERCE PLATFORM

DOI : 10.21776/ub.jam.2021.019.04.11
Putu Puspita Sari Sastradi Putri , Cut Irna Setiawati
825 – 837
Abstract : 1704
PDF : 81
DOI : 10.21776/ub.jam.2021.019.04.11

STRATEGIES TO INCREASE USER SATISFACTION IN ONLINE SHOPPING APPLICATIONS

DOI : 10.21776/ub.jam.2022.020.02.19
Fariz Fariz
438 – 444
Abstract : 464
PDF : 8
DOI : 10.21776/ub.jam.2022.020.02.19

Studi Exploratory atas Faktor Penentu Konsumen Berkunjung di Mall Tatura Palu Sulawesi Tengah

Asngadi Asngadi
pp.641-649
Abstract : 406
PDF : 5

Peran Brand Community dalam Pembentukan Minat Beli Ulang Konsumen

Daniela Anggita Kristi Purba
pp. 17-24
Abstract : 1395
PDF : 63
1 - 10 of 10 items

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Jurnal Aplikasi Manajemen

published by Universitas Brawijaya in coorporation with Indonesian Management Scientist Assosiation (AIMI) (English)/(Indonesia)

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