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THE ROLE OF WORK DISCIPLINE, WORK MOTIVATION, AND ORGANIZATIONAL COMMITMENT THROUGH JOB SATISFACTION ON NURSING PERFORMANCE IN INDONESIA

DOI : 10.21776/ub.jam.2021.019.04.12
Kusni Ingsih , Rini Laksmi Yanuardani , Suhana Suhana
838 – 848
Abstract : 1832
PDF : 46

THE INFLUENCE OF BRAND IMAGE ON SATISFACTION TO IMPROVE CUSTOMER RETENTION TOWARDS BATIK KERIS IN MALANG CITY

DOI : 10.21776/ub.jam.2020.018.01.14
Astrid Puspaningrum
142 - 151
Abstract : 1271
PDF : 26

THE EFFECT OF SERVICE QUALITY ON CUSTOMER RETENTION THROUGH COMMITMENT AND SATISFACTION AS MEDIATION VARIABLES IN JAVA EATING HOUSES

DOI : 10.21776/ub.jam.2018.016.04.05
Sulva Widya Sari , Sunaryo Sunaryo , Mugiono Mugiono
pp. 593 – 604
Abstract : 7292
PDF : 49

EFFECT OF PATIENT-CENTERED CARE ON SERVICE QUALITY AND SATISFACTION LEVEL OF BPJS INPATIENTS IN BAPTIST HOSPITAL BATU

DOI : 10.21776/ub.jam.2018.016.01.11
Estri Aditya Pradani , Fatchur Rohman , Siswanto Siswanto
pp. 89 – 100
Abstract : 2236
PDF : 3

THE ROLE OF HOSPITAL SERVICE QUALITY IN THE NATIONAL HEALTH INSURANCE / JAMINAN KESEHATAN NASIONAL (JKN) ERA AND THE COVID-19 PANDEMIC

DOI : 10.21776/ub.jam.2023.021.1.07
Aqlya Zuhra Ilma , Catur Sugiarto
82-111
Abstract : 641
PDF : 34

E-SERVICE QUALITY, CUSTOMER SATISFACTION, AND REPURCHASE INTENTION: ANALYZING THE IMPACT ON E-COMMERCE PLATFORM

DOI : 10.21776/ub.jam.2021.019.04.11
Putu Puspita Sari Sastradi Putri , Cut Irna Setiawati
825 – 837
Abstract : 1709
PDF : 84

M-WALLET TECHNOLOGY: PERCEPTION AND SATISFACTION OF USERS ON USAGE INTENSITY

DOI : 10.21776/ub.jam.2020.018.04.05
Astri Wulandari , Bethani Suryawardani , Dandy Marcelino
656 - 666
Abstract : 1215
PDF : 9

EMPLOYEE PERFORMANCE OF Y GENERATION IN BLORA REGENCY, CENTRAL JAVA

DOI : 10.21776/ub.jam.2018.016.01.10
Susetyo Darmanto , Soni Supriyanto
pp. 81 – 88
Abstract : 866
PDF : 3

ANTECEDENTS OF EMPLOYEE’S AFFECTIVE COMMITMENT THE DIRECT EFFECT OF WORK STRESS AND THE MEDIATION OF JOB SATISFACTION

DOI : 10.21776/ub.jam.2019.017.04.14
Bachruddin Saleh Luturlean , Arif Partono Prasetio
697-712
Abstract : 1774
PDF : 13

OUTSOURCING AND TRUST TOWARDS USERS' SATISFACTION THROUGH THE COMPANY'S PERFORMANCES IN PUTRA MENTARI INCORPORATION

DOI : 10.21776/ub.jam.2023.021.1.15
Eldining Wahyu Finarsih , Margono Setiawan , Ubud Salim
205-215
Abstract : 308
PDF : 11
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