Search


 
Issue Title
 
Vol 14, No 3 (2016) Faktor-Faktor yang Mempengaruhi TurnovernKaryawan pada Hotel Grand Mansion Blitar Abstract  PDF
Alexander Nicolla Sutrisno Gunawan, Hallie Josias Sahertian
 
Vol 20, No 2 (2022) AN EXAMINATION OF CUSTOMER SATISFACTION TOWARD ONLINE FOOD SHOPPING DURING COVID-19 PANDEMIC Abstract  PDF
Wahyuningsih Wahyuningsih, Hanny Nasution, Ratna Roostika, Yulia Hendri Yeni
 
Vol 17, No 3 (2019) EFFECT OF THE SERVICE QUALITY ON TUTORING CUSTOMER’S WORD OF MOUTH AND SATISFACTION IN MALANG CITY Abstract  PDF
Teresia Purnomo Salim, Mintarti Rahayu, Sudjatno Sudjatno
 
Vol 14, No 3 (2016) Pengaruh Kualitas Pelayanan dan Biaya terhadap Kepuasan dan Loyalitas Pasien RSUD Kota Bogor Abstract  PDF
Adityawarman Adil, Muhammad Syamsun, Mukhamad Najib
 
Vol 15, No 4 (2017) THE EFFECT OF SERVICE QUALITY ON OUTPATIENT SATISFACTION OF DR. SOEGIRI GENERAL HOSPITAL LAMONGAN Abstract  PDF
Maya Dewi Hanggraningrum, Tita Hariyanti, Achmad Rudijanto
 
Vol 17, No 3 (2019) ENHANCING LOYALTY: IMPROVING THE EXPERIENCE QUALITY OF INDONESIAN FOOTBALL CLUB FANS Abstract  PDF
Fatchur Rohman
 
Vol 14, No 4 (2016) Pengaruh Kualitas Kepuasan dan Pelayanan terhadap Loyalitas Pengguna Kawasan Industri Abstract  PDF
Hendra Lesmana
 
Vol 14, No 2 (2016) Terhadap Customer Satisfaction Melalui Purchase Decision dan Fashion Interest dalam Pembelian Handbag Imitasi (Studi pada Mahasiswi di Kota Malang) Abstract  PDF
Ike Cindia, Fatchur Rochman, . Sunaryo
 
Vol 15, No 4 (2017) THE EFFECT OF OUTPATIENT PHARMACEUTICAL SERVICE QUALITY ON PATIENT LOYALTY THROUGH PATIENT SATISFACTION OF KARSA HUSADA GENERAL HOSPITAL BATU Abstract  PDF
Septa Dwi Insani, Lukman Hakim, Kurnia Widyaningrum
 
Vol 17, No 2 (2019) COGNITIVE-AFFECTIVE ASPECTS OF FORMING BRAND LOYALTY Abstract  PDF
Mardhatillah Shanti, Sunaryo Sunaryo, Ainur Rofiq
 
Vol 14, No 4 (2016) Peran Komitmen Organisasional dalam Memediasi Pengaruh Kepuasan Kerja terhadap OCB Islam (Studi pada BMT Maslahah Sidogiri) Abstract  PDF
Nur Ahmad Budi Yulianto, Noermijati Noermijati, Achmad Sudiro
 
Vol 14, No 2 (2016) Pengaruh Employee Engagement terhadap Kepuasan Kerja dan Turnover Intention Perawat (Studi pada Rumah Sakit Wava Husada Kepanjen Malang) Abstract  PDF
Lutfi Rachman, Aryo Dewanto
 
Vol 15, No 4 (2017) ANALYSIS OF THE EFFECT OF LEADERSHIP STYLE, DISCIPLINE, AND MOTIVATION ON EMPLOYEE PERFORMANCE IN PT RIMBA KENCANA MALANG Abstract  PDF
Sony Wicaksono Susilo, Sahala Manalu
 
Vol 16, No 2 (2018) THE ROLE OF CITY IMAGE AND VISITORS’ SATISFACTION ON VISITORS’ REVISIT INTENTION: A STUDY IN AN ENCLAVE CITY Abstract  PDF
Tita Imamelina Mujihestia, Eka Afnan Troena, Ananda Sabil Hussein
 
Vol 14, No 2 (2016) Faktor-Faktor yang Mempengaruhi Kepuasan Konsumen dalam Upaya Meningkatkan Pembelian (Studi di Travel PT Anugrah Tanjung Tabalong) Abstract  PDF
M. Harlie
 
Vol 15, No 4 (2017) IMPROVING EMPLOYEE PERFORMANCE THROUGH WORK MOTIVATION AND SELF-EFFICACY MEDIATED BY JOB SATISFACTION Abstract  PDF
Dini Yunita Ayundasari, Achmad Sudiro, Dodi Wirawan Irawanto
 
Vol 17, No 1 (2019) THE EFFECT OF BRAND IDENTITY, BRAND IMAGE, AND PERCEIVED VALUE ON LOYALTY WITH CUSTOMER SATISFACTION AS MEDIATION VARIABLE FOR COSTUMER FRESH JUICE BINTARO Abstract  PDF
Neoda Farizan, Fatchur Rohman, Ananda Sabil Hussein
 
Vol 14, No 4 (2016) Faktor-Faktor yang Mempengaruhi Kesuksesan Penerimaan Teknologi Sistem Informasi Manajemen Pemerintah dan Dampaknya terhadap Kinerja Karyawan (Studi pada Direktorat Jenderal Perbendaharaan) Abstract  PDF
Rino Radiansyah, Surachman Surachman, Sunaryo Sunaryo
 
Vol 16, No 2 (2018) LECTURER JOB SATISFACTION AFFECTED BY DISCIPLINE AND MOTIVATION MEDIATED BY ORGANIZATIONAL COMMITMENT Abstract  PDF
Timotius Duha
 
Vol 14, No 1 (2016) Hubungan Dimensi Mutu Pelayanan Farmasi Rawat Jalan dengan Kepuasan Pasien di RS Baptis Batu: Peran Kepesertaan Asuransi Abstract  PDF
Megawati Megawati, Tatong Hariyanto, Asih Tri Rachmi
 
Vol 17, No 1 (2019) EFFECT OF EXPERIENCE IN BUILDING SATISFACTION, TRUST AND LOYALTY Abstract  PDF
Putu Eny Guna Pramita
 
Vol 14, No 4 (2016) Hubungan Kualitas Pelayanan, Citra Sekolah, Kepuasan Siswa dan Loyalitas Siswa (Studi Empirik di SMK Negeri Rembang, Pasuruan, Jawa Timur) Abstract  PDF
Akhmad Khusaeni
 
Vol 16, No 2 (2018) THE EFFECT OF CLARITY OF INFORMATION AND COMFORT OF WAITING ROOM ON SATISFACTION WITH DRUG SERVICE THROUGH PERCEPTION OF WAITING TIME Abstract  PDF
Anita Fadhilah, Misbahuddin Azzuhri, Sri Andarini
 
Vol 14, No 1 (2016) Pengaruh Kompensasi dan Kepuasan Kerja terhadap Komitmen Organisasional Perawat dan Bidan Kontrak di RS Bhayangkara Hasta Brata Batu Malang Abstract  PDF
Akhmadi Prabowo, Arief Alamsyah, Noermijati Noermijati
 
Vol 16, No 4 (2018) EFFECT OF WORK ENVIRONMENT ON LECTURER PERFORMANCE MEDIATED BY WORK MOTIVATION AND JOB SATISFACTION Abstract  PDF
Win Narasuci, Margono Setiawan, Noermijati Noermijati
 
76 - 100 of 124 Items << < 1 2 3 4 5 > >> 

Search tips:

  • Search terms are case-insensitive
  • Common words are ignored
  • By default only articles containing all terms in the query are returned (i.e., AND is implied)
  • Combine multiple words with OR to find articles containing either term; e.g., education OR research
  • Use parentheses to create more complex queries; e.g., archive ((journal OR conference) NOT theses)
  • Search for an exact phrase by putting it in quotes; e.g., "open access publishing"
  • Exclude a word by prefixing it with - or NOT; e.g. online -politics or online NOT politics
  • Use * in a term as a wildcard to match any sequence of characters; e.g., soci* morality would match documents containing "sociological" or "societal"