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Vol 20, No 2 (2022) HOW TO INCREASE EMPLOYEE SATISFACTION IN THE BANKING SECTOR Abstract  PDF
Noermijati Noermijati, Ema Zahra Firdaus, Taufiqurrahman Taufiqurrahman
 
Vol 18, No 1 (2020) EFFECTIVENESS OF MARKETING TECHNOLOGY WEBSITE QUALITY ON COMPANY PERFORMANCE AND THE IMPACT ON SMART CAMPUS STUDENT SATISFACTION Abstract  PDF
Harrie Lutfie
 
Vol 18, No 4 (2020) M-WALLET TECHNOLOGY: PERCEPTION AND SATISFACTION OF USERS ON USAGE INTENSITY Abstract  PDF
Astri Wulandari, Bethani Suryawardani, Dandy Marcelino
 
Vol 18, No 1 (2020) THE INFLUENCE OF BRAND IMAGE ON SATISFACTION TO IMPROVE CUSTOMER RETENTION TOWARDS BATIK KERIS IN MALANG CITY Abstract  PDF
Astrid Puspaningrum
 
Vol 21, No 1 (2023) OUTSOURCING AND TRUST TOWARDS USERS' SATISFACTION THROUGH THE COMPANY'S PERFORMANCES IN PUTRA MENTARI INCORPORATION Abstract  PDF
Eldining Wahyu Finarsih, Margono Setiawan, Ubud Salim
 
Vol 19, No 3 (2021) THE ROLE OF MEDIATION ON WORK SATISFACTION TO WORK ENVIRONMENT, TRAINING, AND COMPETENCY ON EMPLOYEE PERFORMANCE Abstract  PDF
Kusni Ingsih, Nelis Riskawati, Agus Prayitno, Shujahat Ali
 
Vol 16, No 1 (2018) THE INFLUENCE OF TRANSFORMATIONAL LEADERSHIP AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE MEDIATED BY JOB SATISFACTION Abstract  PDF
Thoni Setyo Prabowo, Noermijati Noermijati, Dodi Wirawan Irawanto
 
Vol 19, No 2 (2021) TURNOVER INTENTION AMONG LECTURERS IN PRIVATE HIGHER EDUCATION: THE DIRECT IMPACT OF FINANCIAL REWARDS AND MEDIATION OF JOB SATISFACTION AND EFFECTIVE ORGANIZATIONAL COMMITMENT Abstract  PDF
Farida Titik Kristanti, Arif Partono Prasetio, Dian Indiyati, Putu Nina Madiawati
 
Vol 16, No 4 (2018) PATERNALISTIC LEADERSHIP ON GEN-Y EMPLOYEES’ TURNOVER INTENTIONS WITH MOTIVATION AND SATISFACTION AS A MEDIATOR Abstract  PDF
Didik Nurcahyanto, Rofiaty Rofiaty, Mintarti Rahayu
 
Vol 21, No 1 (2023) THE ROLE OF HOSPITAL SERVICE QUALITY IN THE NATIONAL HEALTH INSURANCE / JAMINAN KESEHATAN NASIONAL (JKN) ERA AND THE COVID-19 PANDEMIC Abstract  PDF
Aqlya Zuhra Ilma, Catur Sugiarto
 
Vol 16, No 4 (2018) THE EFFECT OF SERVICE QUALITY ON CUSTOMER RETENTION THROUGH COMMITMENT AND SATISFACTION AS MEDIATION VARIABLES IN JAVA EATING HOUSES Abstract  PDF
Sulva Widya Sari, Sunaryo Sunaryo, Mugiono Mugiono
 
Vol 16, No 1 (2018) MUTATION AND PROMOTION SYSTEM AND ITS RELATION TO EMPLOYEESATISFACTION AND JOB PERFORMANCE OF WEST KALIMANTAN IMMIGRATION OFFICE Abstract  PDF
Udin Rinaldi, Sani Sani, Martono Martono
 
Vol 17, No 4 (2019) ANTECEDENTS OF EMPLOYEE’S AFFECTIVE COMMITMENT THE DIRECT EFFECT OF WORK STRESS AND THE MEDIATION OF JOB SATISFACTION Abstract  PDF
Bachruddin Saleh Luturlean, Arif Partono Prasetio
 
Vol 16, No 1 (2018) EFFECT OF PATIENT-CENTERED CARE ON SERVICE QUALITY AND SATISFACTION LEVEL OF BPJS INPATIENTS IN BAPTIST HOSPITAL BATU Abstract  PDF
Estri Aditya Pradani, Fatchur Rohman, Siswanto Siswanto
 
Vol 18, No 3 (2020) THE EFFECTS OF JOB SATISFACTION TO INTENTION TO LEAVE Abstract  PDF
Yahya Tri Romadhoni, Noermijati Noermijati, Wahdiyat Moko, Ayman Nazzal
 
Vol 16, No 1 (2018) EMPLOYEE PERFORMANCE OF Y GENERATION IN BLORA REGENCY, CENTRAL JAVA Abstract  PDF
Susetyo Darmanto, Soni Supriyanto
 
Vol 19, No 4 (2021) THE ROLE OF WORK DISCIPLINE, WORK MOTIVATION, AND ORGANIZATIONAL COMMITMENT THROUGH JOB SATISFACTION ON NURSING PERFORMANCE IN INDONESIA Abstract  PDF
Kusni Ingsih, Rini Laksmi Yanuardani, Suhana Suhana
 
Vol 19, No 1 (2021) VALUATION OF SERVICE QUALITY AND INNOVATION OF BOGOR CITY PUBLIC SERVICE MALL Abstract  PDF
Angga Alan Surawijaya, Pudji Muljono, Mukhamad Najib
 
Vol 19, No 4 (2021) E-SERVICE QUALITY, CUSTOMER SATISFACTION, AND REPURCHASE INTENTION: ANALYZING THE IMPACT ON E-COMMERCE PLATFORM Abstract  PDF
Putu Puspita Sari Sastradi Putri, Cut Irna Setiawati
 
Vol 19, No 4 (2021) MEDIATING ROLE OF BRAND, COMMITMENT AND RISK ON THE RELATIONSHIP OF MOBILE BANKING SERVICE QUALITY AND MARKETING PERFORMANCE IN INDONESIA Abstract  PDF
Yudi Sutarso, Bachtiar Eka Kaca Sungkana, Dendi Vio Anggriatama, Windi Mega Lavenia
 
Vol 14, No 4 (2016) Pengaruh Kepuasan Kerja dan Komitmen Organisasi terhadap Organizational Citizenship Behavior (Study pada Karyawan Pemerintah Kabupaten Malang) Abstract  PDF
Rahayu Widayanti, Eni Farida
 
Vol 18, No 1 (2020) CUSTOMER LOYALTY, THROUGH CUSTOMER SATISFACTION IN CUSTOMERS PT. XYZ Abstract  PDF
Liliana Dewi
 
Vol 19, No 3 (2021) THE ROLE OF EMPLOYEE DEMOGRAPHICS, WORK STRESS, AND REWARDS ON JOB SATISFACTION AND EMPLOYEE PERFORMANCE Abstract  PDF
Kinanthi Gusti Reina Ratri, Denny Bernardus Kurnia Wahjudono
 
Vol 17, No 1 (2019) EFFECT OF EXPERIENCE IN BUILDING SATISFACTION, TRUST AND LOYALTY Abstract  PDF
Putu Eny Guna Pramita
 
Vol 14, No 4 (2016) Hubungan Kualitas Pelayanan, Citra Sekolah, Kepuasan Siswa dan Loyalitas Siswa (Studi Empirik di SMK Negeri Rembang, Pasuruan, Jawa Timur) Abstract  PDF
Akhmad Khusaeni
 
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