Sari, Sulva Widya, Sunaryo Sunaryo, and Mugiono Mugiono. “THE EFFECT OF SERVICE QUALITY ON CUSTOMER RETENTION THROUGH COMMITMENT AND SATISFACTION AS MEDIATION VARIABLES IN JAVA EATING HOUSES”. Jurnal Aplikasi Manajemen 16, no. 4 (November 19, 2018): pp. 593 – 604. Accessed May 15, 2025. https://jurnaljam.ub.ac.id/index.php/jam/article/view/1364.