SIAHAAN, Sahat Manampin; HAKIM, Lukman; HARIYANTI, Tita. THE EFFECT OF THE QUALITY OF PHARMACEUTICAL SERVICE ON OUTPATIENT SATISFACTION OF AMELIA HOSPITAL. Jurnal Aplikasi Manajemen, Malang, Indonesia, v. 16, n. 1, p. pp. 115 – 124, 2018. DOI: 10.21776/ub.jam.2018.016.01.14. Disponível em: https://jurnaljam.ub.ac.id/index.php/jam/article/view/1231. Acesso em: 15 may. 2025.