Sari, S. W.; Sunaryo, S.; Mugiono, M. THE EFFECT OF SERVICE QUALITY ON CUSTOMER RETENTION THROUGH COMMITMENT AND SATISFACTION AS MEDIATION VARIABLES IN JAVA EATING HOUSES. Jurnal Aplikasi Manajemen 2018, 16 (4), pp. 593 – 604. https://doi.org/10.21776/ub.jam.2018.016.04.05.