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Miharni Tjokrosaputro
Universitas Tarumanagara, Jakarta
Indonesia
Dr. Miharni Tjokrosaputro, SE., MM started her study in FEB Satya Wacana Christian University, Salatiga, in 1987. After graduating in 1991, she worked in the banking field for approximately nine years while doing her Master’s degree at MM Tarumanagara University in 1994. In 2000, she pursued the academic world as a lecturer in FEB Universitas Tarumanagara (Untar). She started her Doctorate in marketing management at Universitas Indonesia in 2010 and finished her study in 2014.
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Keywords
Brand Image
Brand Trust
Customer Loyalty
Customer Satisfaction
Employee Performance
Job Satisfaction
Motivation
Organizational Commitment
Organizational Culture
Performance
Purchase Intention
Satisfaction
Service Quality
Transformational Leadership
Trust
Workload
job satisfaction
motivation
organizational commitment
performance
satisfaction