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Catherine Tanjoyo
School of Business and Management, Universitas Ciputra Surabaya
Indonesia
Eric Harianto
School of Business and Management, Universitas Ciputra Surabaya
Indonesia
Timotius Febry Christian W. Sutrisno
School of Business and Management, Universitas Ciputra Surabaya
Indonesia
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Keywords
Brand Image
Brand Trust
Competence
Customer Satisfaction
Employee Performance
Job Satisfaction
Motivation
Organizational Commitment
Organizational Culture
Performance
Purchase Intention
Satisfaction
Service Quality
Transformational Leadership
Trust
Workload
job satisfaction
motivation
organizational commitment
performance
satisfaction