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Sri Mangesti Rahayu
Faculty of Administration Science, Universitas Brawijaya, Indonesia
Indonesia
Wita Ramadhanti
Faculty of Economics and Business, Jenderal Soedirman University, Indonesia
Indonesia
Dyah Sulistyowati Rahayu
Faculty of Technology, Pancasila University, Indonesia
Indonesia
Hiroshi Osada
Faculty of Economics, Teikyo University, Japan
Japan
Adi Indrayanto
Faculty of Economics and Business, Jenderal Soedirman University, Indonesia
Indonesia
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Keywords
Competence
Customer Loyalty
Customer Satisfaction
Employee Performance
Job Satisfaction
Motivation
Organizational Commitment
Organizational Culture
Perceived Value
Performance
Satisfaction
Service Quality
Transformational Leadership
Trust
Work Motivation
employee performance
job satisfaction
motivation
organizational commitment
performance
satisfaction