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Christina Rahardja
Management Department
Faculty of Business and Economics
University of Surabaya
Indonesia
Dudi Anandya
Management Department
Faculty of Business and Economics
University of Surabaya
Indonesia
Andhy Setyawan
Management Department
Faculty of Business and Economics
University of Surabaya
Indonesia
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Keywords
Brand Image
Brand Trust
Customer Loyalty
Customer Satisfaction
Employee Performance
Job Satisfaction
Motivation
Organizational Commitment
Organizational Culture
Performance
Purchase Intention
Satisfaction
Service Quality
Transformational Leadership
Trust
Workload
job satisfaction
motivation
organizational commitment
performance
satisfaction