HOW ERGONOMIC FACTORS CONTRIBUTE TO EMPLOYEES’ PERFORMANCE

Hanantya Gilang Masterizki, Armanu Armanu, Dodi Wirawan Irawanto

Abstract


The objective of this article is to explain how ergonomic factors such as lighting, temperature, noise, and computer’s monitor can contribute to employees’ performance. This study took place in Graduate and Post-graduate Program (Pascasarjana) of Faculty of Economics and Business, University of Brawijaya. Ten informants that work as an employee in the faculty were involved in this research. Using an in-depth interview with those informants, the researcher found that ergonomic factors did contribute to the employee’s performance. We found that a comfortable room with adequate lighting, pleasant temperature, minimum noise, and the appropriate monitor can ensure employees’ comfortability in their workplace, which will also enhance their performance. Most of the employees admit that they already satisfied with what their work has to offer. These findings correlate with six indicators of performance, where quality and quantity were achieved, every job was completed on time, all facilities were able to be utilized, and all employees were able to perform team works to get the job done, without the need of being supervised. We, as a researcher, suggest that every organization should manage their working environment to become as ergonomic as possible, so that their employees may achieve higher performance.

Keywords


ergonomic; comfortable workplace; performance

Full Text:

PDF

References


Ali, Azlan S., Chua, Shirley Jin L., and Lim, Melissa Ee-Ling. 2015. The Effect of Physical Environment Comfort on Employees’ Performance in Office Buildings: A Case Study of Three Public Universities in Malaysia. Structural Survey, Vol. 33 No. 4/5, 2015, pp. 294-308.

Banbury, S. P., and Berry, D. C. 2005. Office Noise and Employee Concentration: Identifying Causes of Disruption and Potential Improvements. Ergonomics, Vol. 48, No. 1, January 2005, pp. 25 – 37.

Bernardin, H. John. 2007. Human Resource Management: An Experimental Approach. New York: McGraw-Hill Inc.

Bi, Xiaojun and Balakrishnan, Ravin. 2009. Comparing Usage of a Large High-Resolution Display to Single or Dual Desktop Displays for Daily Work. CHI 2009 ~ Large Displays/Multi-Display Environments, April 4-9, 2009.

Bridger, R.S. 2003. Introduction to Ergonomics. New York: McGraw-Hill Inc.

Bridgeman, B., Lennon, Mary L., and Jackenthal, A. 2001. Effects of Screen Size, Screen Resolution, and Display Rate on Computer-Based Test Performance. Applied Measurement in Education, Volume 16, 2003 – Issue 3, pp. 191-205.

Bungin, Burhan. 2003. Analisis Data Penelitian Kualitatif. Jakarta: PT Raja Grafindo Persada.

Creswell, J. W. 2013. Qualitative Inquiry and Research Design: Choosing Among Five Approaches (3rd edition). California: Sage Publications, Inc: Thousand Oaks.

Creswell, John W. 2014. Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. California: Sage Publications, Inc: Thousand Oaks.

Czerwinski, M., Smith, G., Regan, T., Meyers, B., Robertson, G., and Starkweather, G. 2003. Toward Characterizing the Productivity Benefits of Very Large Displays. Human-Computer Interaction, IOS Press, (c) IFIP, 2003, pp. 9-16.

Dianat, I., Vahedi, A., and Dehnavi, S. 2015. Association Between Objective and Subjective Assessments of Environmental Ergonomic Factors in Manufacturing Plants. International Journal of Industrial Ergonomics, 54 (2016), pp. 26-31.

Dul, J. dan Neumann, W.P. 2009. Ergonomics Contributions to Company Strategies. Applied Ergonomics, 40 (4), pp. 745–752.

Hameed, Amina and Amjad, Shehla. 2009. Impact of Office Design on Employees’ Productivity: A Case Study of Banking Organizations of Abbottabad, Pakistan. Journal of Public Affairs, Administraion and Management, Volume 3, Issue 1, 2009.

Kingsley, Asante. 2012. The Impact of Office Ergonomics on Employee Performance: A Case Study of The Ghana National Petroleum Corporation (GNPC). Institute of Distance Learning, Kwame Nkrumah University.

Liu, T., Lin, C., Huang, K., and Chen, Y. 2017. Effects of noise type, noise intensity, and illumination intensity on reading performance. Applied Acoustics, 120 (2017), pp. 70-74.

Liu, C., Olivier, C., Beaudouin-Lafon, M., Lecolinet, E., and Mackay, Wendy E. 2014. Effects of Display Size and Navigation Type on a Classification Task. SIGCHI International Conference on Human Factors in Computing System, pp. 4147-4156.

Manggo, Isra. 2014. Analysis of Workplace Ergonomics on Employee Performance in PT. BNI (Persero) Tbk. Main Branch Office Manado. Jurnal EMBA, Vol. 2 No. 3, September 2014, pp. 632-643.

Mondy, R. Wayne. 2008. Human Resource Management, Tenth Edition. Tr. Bayu Airlangga M.M. Jakarta: Penerbit Erlangga

Neuman. 2007. Social Research Methods. Upper Saddle River, New Jersey: Pearson Education.

Ni, T., Bowman, Doug A., and Chen, J. 2006. Increased Display Size and Resolution Improve Task Performance in Information-Rich Virtual Environments. Proceedings of Graphic Interface 2006, Pages 139-146.

Putra, Jouvan Chandra Pratama. 2017. A Study of Thermal Comfort and Occupant Satisfaction in Office Room. Procedia Engineering, 170 (2017), pp. 240-247.

Saleem, A., Shah, Atif A., Zaman, K., Arif, M., Shehzad, K., and Ullah, Ihsan. 2012. Impact of Internal Physycal Environment on Academicians’ Productivity in Pakistan: Higher Education Institutes Perspectives. European Journal of Business and Management, Vol 4, No.2, 2012.

Sugiyono. 2008. Metode Penelitian Pendidikan: Pendekatan Kuantitaif, Kualitatif, dan R&D. Bandung: Alfabeta.

Tarcan, E., Varol, Ergin Sait, and Ates, Metin. 2004. A Qualitative Study of Facilities and Their Environmental Performance. Management of Environmental Quality: An International Journal, Vol. 15 No.2, 2004, pp. 154-173.

Vimalanathan, K. and Babu, T.Ramesh. 2013. Impact of environment ergonomics on the producttivity of office workers. Australian Journal of Basic and Applied Sciences, 7(4): pp. 366-374, 2013.

Wignjosoebroto, Sritomo. 2007. Indonesia Ergonomics Roadmap: Where We Are Going?. J. Human Ergol., 36: pp. 91-98, 2007.

Yin, Robert K. 2011. Qualitative Research from Start to Finish. New York: The Guildford Press.




DOI: http://dx.doi.org/10.21776/ub.jam.2019.017.02.05

Refbacks

  • There are currently no refbacks.