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Mintarti Rahayu
Fakultas Ekonomi Universitas Brawijaya
Indonesia
Lily Hendrasti Novadjaja
Fakultas Ekonomi Universitas Brawijaya
Indonesia
Nur Khusniyah Indrawati
Fakultas Ekonomi Universitas Brawijaya
Indonesia
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Keywords
Brand Image
Brand Trust
Customer Loyalty
Customer Satisfaction
Employee Performance
Job Satisfaction
Motivation
Organizational Commitment
Organizational Culture
Performance
Purchase Intention
Satisfaction
Service Quality
Transformational Leadership
Trust
Workload
job satisfaction
motivation
organizational commitment
performance
satisfaction