Pengaruh Kecerdasan Emosional Pemimpin terhadap Kinerja dan Loyalitas Karyawan di PT Riau Andalan Pulp and Paper Bisnis Unit Riau Fiber

Rio Marpaung, Maria Krisna

Abstract


Abstract: Becoming a leader is never an easy task. A leader is requied to take charge of his organization
and help it reach it’s goals. There are many ways that a leader could use to improve his subordinates’
perfomance and to get their loyalties. One of the characteristics that a leader must have is a high Emotional
intelligence, comprised of Emotional Awareness, Self-management, Motivation, Empathy, and Social skill.
This Emotional Intellegence could help a leader be more productive and more successful towards his goals
and help his subordinates to be more productive as well. This research is an analytical survey to analyze the
infuence of Emotional Intellegence of leadertowards the job perfomance and loyalty of employees in PT.
Riau Andalan Pulp and Paper, Riaufiber Business Unit. The population of this research is 141 employeesfrom
various levels, sexes, positions, ages, educational backgrounds and length of services. Questionnaire is
used as a method to gain the data for this research and SPSS 19 is used to analyze the data. The conclusion
of this research shows that the Emotional Intellegence of a leader do infuence the Job Perfomance (a=0,044),
the Emotional Intellegence of a leader do influence the Loyalty (a=0,356), and the Job Perfomance influences
the Loyalty (a=0,288). It is recommende that a leader should improve his leadership by improving his
Emotional Intellegence so that the Job Perfomance and Loyalty Of his subordinates could also be improved.
Keywords: emotional intellegence, job perfomance, loyalty, leader, employee

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